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Terms and Conditions

Last updated: 23.02.2026

By using this website or booking a session, you agree to the following terms.

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1. Nature of the Service

Stop Restarting provides educational and facilitation-based services focused on recognising behavioural and interpretive patterns.

This work is not:

  • Psychotherapy

  • Counselling

  • Psychiatric treatment

  • Medical advice

No diagnosis or treatment of mental health conditions is provided.

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2. Personal Responsibility

You acknowledge that:

  • You are responsible for your own decisions and actions.

  • The service does not replace professional medical or psychological care.

  • If you are in crisis, you should seek appropriate clinical support immediately.

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3. Booking and Payment

  • Sessions are conducted online via Zoom.

  • Fees are payable in advance unless otherwise agreed.

  • Concessions may be offered at discretion.

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Cancellation policy (suggested standard):

  • 24 hours’ notice required to reschedule or cancel.

  • Late cancellations may be charged in full.

You can adjust this to your preference.

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4. Confidentiality

All sessions are treated as confidential.

Confidentiality may be broken only if:

  • Required by law

  • There is a credible risk of harm to yourself or others

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5. No Guarantees

While many clients experience reduced internal pressure and increased clarity, no specific results are guaranteed.

Outcomes vary depending on individual engagement and circumstances.

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6. Intellectual Property

All content on this website - including text, diagrams, and models - remains the intellectual property of Marcus and Lisa Fellowes.

You may not reproduce or distribute materials without written permission.

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7. Limitation of Liability

To the fullest extent permitted by law:

Stop Restarting, Marcus and Lisa Fellowes are not liable for:

  • Decisions made based on session discussions

  • Indirect or consequential losses

  • Emotional or psychological outcomes

Participation is voluntary and undertaken at your own responsibility.

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8. Governing Law

These terms are governed by the laws of England and Wales.

Any disputes shall be subject to the jurisdiction of English courts.

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9. Changes to Terms

These Terms may be updated periodically.
Continued use of the website constitutes acceptance of any updates.

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